Privacy policy

Privacy Policy – Brailing

Effective date: 18 November 2025

1. Data Controller UAB “Brailis” Company code: 306825902 Registered address: Tvenkinių g. 29, LT-89200 Mažeikiai, Lithuania Email: info@brailingame.com Phone: +370 623 87 418

We are the controller of your personal data processed through brailingame.com.

2. What Personal Data We Collect When you place an order or use our website, we collect only the data necessary for the following purposes:

  • Full name
  • Email address
  • Phone number
  • Shipping/billing address
  • Order and payment history
  • IP address and browsing behaviour (via cookies and analytics tools)
  • Communication with us

Payment card/data is processed directly by our PCI-DSS certified payment provider Maksekeskus AS (MakeCommerce.lt, Estonia). We do not receive or store your full card details.

3. Legal Basis and Purposes of Processing



Purpose Legal basis Data used
Fulfil and deliver your order Performance of contract Name, address, phone, email
Process payment Performance of contract Payment data (handled by provider)
Send order updates & support Performance of contract / Legitimate interest Email, phone
Comply with tax & accounting laws Legal obligation Order & payment history
Improve website & prevent fraud Legitimate interest IP, browsing behaviour
Send marketing (only if you opt-in) Consent Email

4. Who We Share Your Data With We share data only when strictly necessary:

  • Courier/delivery partners (name, address, phone)
  • Maksekeskus AS (payment processing)
  • IT service providers (hosting, analytics – acting as processors under strict GDPR contracts)
  • Authorities when required by law (tax office, courts, police)

We do not sell, rent, or share your data for marketing purposes with any third parties.

5. Data Retention

  • Order-related data: kept for 10 years (Lithuanian accounting & tax law requirement)
  • Marketing consent: until you withdraw it
  • Analytics data: up to 26 months After these periods, data is securely deleted or anonymised.

6. Your Rights Under GDPR You have the right to:

  • Access your data
  • Rectify inaccurate data
  • Erase your data (“right to be forgotten” – where legally possible)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with the Lithuanian Data Protection Authority (ada@ada.lt)

To exercise any right, write to info@brailingame.com. We will respond within 30 days.

7. Cookies & Tracking Our site uses necessary cookies (cart, login) and analytics/performance cookies (Google Analytics or similar). You can manage or disable non-essential cookies in your browser settings at any time. Disabling them may limit some functions.

8. Security We use appropriate technical and organisational measures (encryption, access controls, secure servers in the EU) to protect your data against unauthorised access, loss, or alteration.

9. Changes to This Policy We may update this policy. The latest version will always be published on this page with the updated effective date.

10. Contact For any privacy questions: Email: info@brailingame.com We reply within 3 business days.